Returns & Exchanges
At Duck World, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items. If your purchase doesn't fit or suit your style, follow our simple process to secure a refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached back into their original packaging to ensure they are protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return package.
Drop Off and Track
Hand your package to your local authorized carrier and keep your tracking receipt; we will notify you once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing